Services & Pricing
Transparent pricing for quality technology services. All prices in Australian Dollars.
We provide a comprehensive range of technology services for individuals and businesses. Each service includes professional diagnosis, quality parts, and our standard 90-day warranty. Prices listed are starting points—final quotes depend on specific requirements and device conditions.
Laptop & Desktop Repair
Screen Replacement
LCD or LED panel replacement for laptops with cracked, flickering, or non-functional displays. Includes calibration.
Battery Replacement
Installation of a new battery to restore portable power. We use cells that meet or exceed original specifications.
Keyboard Replacement
Full keyboard replacement for laptops with damaged, sticky, or unresponsive keys. Includes testing all functions.
SSD/RAM Upgrade
Performance upgrade with solid-state storage or additional memory. Includes data migration from existing drive.
Motherboard Repair
Component-level diagnosis and repair of logic board failures. Includes liquid damage assessment and micro-soldering.
Virus/Malware Removal
Comprehensive cleaning of infected systems. Includes security assessment and recommendations for protection.
Operating System Installation
Clean installation of Windows, macOS, or Linux. Includes driver setup, essential updates, and basic configuration.
Mobile Device Repair
Phone Screen Repair
Replacement of cracked or damaged phone screens. We use quality panels with proper touch response and colour accuracy.
Phone Battery Replacement
New battery installation for phones with degraded capacity or unexpected shutdowns. Restores original battery life.
Charging Port Repair
Repair or replacement of damaged charging ports that don't connect properly or charge intermittently.
Tablet Screen Repair
Display replacement for iPads and Android tablets. Includes digitizer when required for touch functionality.
Water Damage Treatment
Ultrasonic cleaning and corrosion treatment for liquid-damaged devices. Success depends on exposure duration and type.
Data Recovery
Standard Data Recovery
Recovery from failing or inaccessible hard drives, SSDs, and USB devices with logical damage or corruption.
Advanced Data Recovery
Complex recovery from physically damaged drives requiring cleanroom work or component replacement.
RAID Recovery
Data recovery from failed RAID arrays, NAS devices, and server storage systems. Configuration analysis included.
Memory Card Recovery
Photo and video recovery from corrupted or accidentally formatted SD cards and CF cards.
Smart Home Integration
Smart Home Consultation
Assessment of your home and lifestyle to design a connected system that works together seamlessly.
Lighting Automation
Installation and configuration of smart lighting systems with scenes, schedules, and voice control integration.
Security System Setup
Configuration of smart cameras, sensors, and alarm systems with mobile monitoring and automation rules.
Climate Control Integration
Smart thermostat installation with zoning, scheduling, and integration with occupancy sensors.
Whole Home Automation
Complete smart home setup including central hub, multiple device categories, and custom automation programming.
Business IT Services
Network Setup & Configuration
Design and installation of business networks including routers, switches, access points, and security configuration.
Workstation Deployment
Setup and configuration of business computers including software installation, security policies, and network integration.
Cloud Migration
Transition from local systems to cloud platforms including email, file storage, and business applications.
Backup Solutions
Implementation of reliable backup systems with local and cloud redundancy, automated scheduling, and recovery testing.
Managed IT Support
Ongoing technical support with monitoring, maintenance, and priority response for your business technology needs.
IT Consultation
Strategic technology planning, vendor evaluation, and recommendations for business growth and efficiency.
The spark-assistant Difference
90-Day Warranty
Every repair backed by our service guarantee
Upfront Quotes
No surprises—you approve costs before we proceed
Fast Turnaround
Most repairs completed within 48 hours
Quality Parts
Components that meet manufacturer specifications
Our Service Process
Bring Your Device
Visit our workshop or describe your needs via email. We assess the situation and provide a clear diagnosis.
Review Quote
We provide a detailed quote outlining the work required, parts needed, and total cost. No obligation to proceed.
We Get to Work
Once approved, our technicians complete the repair. We update you if anything unexpected arises.
Quality Check
Every repair undergoes testing before return. We verify the fix and check related functions.
Service FAQs
Prices shown are starting points for typical cases. The final quote depends on your specific device and condition. We always provide a detailed quote before beginning work, and we contact you if we discover additional issues that would affect the price.
If we determine repair isn't feasible or cost-effective, you only pay a diagnostic fee of $49 AUD for standard devices or $79 AUD for complex repairs. We'll explain what we found and discuss alternatives, including data recovery options.
We use quality parts that meet or exceed manufacturer specifications. For some repairs, genuine OEM parts are available; for others, we source high-quality alternatives from trusted suppliers. We're transparent about part origins and quality levels.
Yes. We offer mail-in repair services across Australia. For business IT services, we can provide remote support nationwide and arrange on-site visits for locations outside Melbourne at adjusted rates.
Priority service is available for urgent situations. Same-day completion depends on parts availability and current workload. Contact us to discuss your timeline—we'll do our best to accommodate critical business needs.
Ready to Get Started?
Contact us to discuss your technology needs. We're happy to answer questions and provide guidance before you commit to anything.
Contact Us Today